Frequently Asked Questions

How do I buy something?

Click on the SHOP Menu option and start browsing! Once you find the product you like click “ADD TO CART” and click on the “CART” or “VIEW CART” notification to see your cart. Click “CHECK OUT” once in your cart to place your order. Fill out the Check out Form and Click “PLACE ORDER”. Once your order is place one of our Team Members will contact you to Review your Order and Process your Payment. Simple as that!

Do I need to sign up to buy?

Yes, you can create an account when you place your First Order.

What methods of payment are accepted?

We accept all major credit cards, check or cash.

Why don't you ship to my country?

Shipping regulations vary from country to country, please check the USPS Website to Verify your Country’s Regulations.

How much is shipping?

Please use the Shipping Calculator on the Check Out Page to get an Estimate of your Shipping Costs.

How long will it take for my items to arrive?

USPS Priority Mail usually takes from 2 to 5 days once your order is processed.

USPS Priority Express usually takes 1 to 3 days once your order is processed.

Backordered products are fulfilled as soon as our distributors make them available to us.

How do I get a refund?

We have a No Refund or Exchange Policy once an order has been shipped.

If your order has not been shipped yet feel free to Contact Us to cancel your order and get a refund.

How do I return / exchange items?

We have an strict no exchange no return policy. All items are sold “AS IS”.

Vaporizer and/or Electronic products come with Manufacturer Warranty. Some defective vaporizers can be exchanged the first 7 days for the purchase, at our discretion.

What if I change my mind?

If your product hasn’t shipped, simple Contact Us and we’ll do the best we can to help you!

What payment security do you have?

All payments are processed securely.